Privacy Policy
Effective date: 16 March 2026 Last updated: 16 March 2026
This policy explains how Nascent Retail ABN 87 823 810 775 ("we", "us", "our") collects, uses, and protects your personal information. We are committed to handling your data in accordance with the Australian Privacy Act 1988 (Cwth) and, where applicable, the EU General Data Protection Regulation (GDPR).
What information we collect
We collect only the information necessary to deliver our services:
Contact information — name, email address, phone number, and organisation name submitted via our contact form or email.
Service information — details you share about your project, business, or requirements.
Usage data — pages visited, time on site, and device type, collected anonymously via analytics cookies (see Cookie Policy).
Billing information — invoicing details required to fulfil an engagement. Payment card data is processed by our payment provider and never stored by us.
We do not collect sensitive information as defined under the Privacy Act (health, financial, or biometric data) unless explicitly required and consented to.
How we use your information
To respond to enquiries and deliver consulting services
To send project-related communications and invoices
To send occasional updates or newsletters — only where you have opted in
To improve our website through aggregated, anonymised analytics
To meet our legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Legal basis for processing (GDPR)
If you are located in the European Economic Area, we process your data on the following legal bases: contract performance (delivering agreed services), legitimate interests (responding to enquiries, improving our services), and consent (marketing communications, analytics cookies). You may withdraw consent at any time.
Third-party services
We use the following third-party services that may process your data on our behalf:
Squarespace — website hosting and form submissions (squarespace.com/privacy)
Google Analytics — anonymised website usage analytics
Each provider is bound by their own privacy policy and, where required, a data processing agreement.
Data retention
We retain personal information for as long as necessary to deliver our services and meet legal obligations. Client records are retained for seven years in accordance with Australian tax law. Contact form submissions are deleted after 24 months if no engagement results.
Your rights
Under Australian privacy law and the GDPR (where applicable), you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal retention obligations)
Object to or restrict certain processing activities
Withdraw consent for marketing communications at any time
Lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au) or your local data protection authority
To exercise any right, contact us at privacy@nascentretail.com.au
Data security
We implement appropriate technical and organisational measures to protect your information, including encrypted data transmission (HTTPS), access controls, and regular security reviews. In the event of a notifiable data breach, we will comply with the Notifiable Data Breaches scheme under the Privacy Act.
Contact us
Privacy Officer